The impact of COVID-19 work demands on work-family conflict and psychological well-being among essential non-healthcare workers
Abstract
This study examined the impact of the COVID-19 pandemic on essential non-health care workers by examining perception of job demands and resources and its impact on work-family conflict and psychological well-being. We used the Job-Demands Resources model to examine the study variables. This is the first phase of an ongoing longitudinal study. A convenience sample of 161 essential non-health care workers participated in the baseline phase presented in this study. We developed three questionnaires to measure: 1) COVID-related work demands, 2) organizational, and 3) personal resources based on the Job Demands-Resources model, and 4) work-family conflict due to COVID-19. We also measured general psychological distress, anxiety, and depressive symptomatology. We conducted partial least squares structural equation modeling to test the hypotheses. Preliminary baseline results suggest that COVID-19 work demands had positive and significant relations to work family-conflict, anxiety, and depression, but it had a negative and significant relation to general psychological distress. Meanwhile, personal resources only significantly mediated the relationship between COVID-19 related work demands and depression (IE = -.061, p = .028). Findings suggest that COVID-19-related demands had significant effects on all study dependent variables, particularly work-family conflict. Personal resources only mediated relationship between COVID-19 work demands and depression.
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References
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Cai H., Tu B., Ma J., Chen L., Fu L., Jiang Y., Zhuang Q. (2020). Psychological Impact and Coping Strategies of Frontline Medical Staff in Hunan Between January and March 2020 During the Outbreak of Coronavirus Disease 2019 (COVID 19) in Hubei, China. Medical Sciences Moni-tor, 26, e924171.
https://doi.org/10.12659/msm.924171
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Goode, W.J. (1960). A theory of role strain. American Sociological Review, 25(4), 483-496. https://doi.org/10.2307/2092933
Greenhaus, J. H., & Beutell, N. J. (1985). Sources and conflict between work and family roles. The Academy of Manage-ment Review, 10(1), 76-88. https://doi.org/10.2307/258214
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Hair, J., Hult, T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, Inc.
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https://doi.org/10.1007/s11747-014-0403-8
Judge, T. A., Locke, E. A., & Durham, C. C. (1997). The dispositional causes of job satisfaction: A core evaluations approach. Research in Organizational Behavior, 19, 151-188.
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Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1-10. https://doi.org/10.4018/ijec.2015100101
Kohn, M. L., & Schooler, C. (1982). Job conditions and personality: A longitudinal assessment of their reciprocal effects. American Journal of Sociology, 87(6), 1257-1286. https://doi.org/10.1086/227593
Kroenke, K., Spitzer, R.L., & Williams, J.B. (2001). The PHQ-9: Validity of a brief depression severity measure. Journal of General Internal Medicine, 16, 606-613. https://doi.org/10.1046/j.1525-1497.2001.016009606.x
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https://doi.org/10.1038/s41586-020-2293-x
Lan, F.-Y., Suharlim, C. Kales, S.N., & Yang, J. (2020). Association between SARS-CoV-2 infection, exposure risk and mental health among a cohort of essential retail workers in the USA. Occupational and Environmental Medicine, 78, 237-243. http://dx.doi.org/10.1136/oemed-2020-106774
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https://doi.org/10.5465/AMJ.2005.18803921
Lin Toh, W., Meyer, D., Phillipou, A., Tan, E., Van Rheenen, T., Neill, E., Rossell, S. (2021). Mental health status of healthcare versus other essential workers in Australia amidst the COVID-19 pandemic: Initial results from the collate project. Psychiatry Research, 298, 113822.
https://doi.org/10.1016/j.psychres.2021.113822
MacKinnon, D.P., Krull, J.L., & Lockwood, C.M. (2000). Equivalence of the mediation, confounding and suppression effect. Prevention Science, 1, 173-181. https://doi.org/10.1023/A:1026595011371
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Moreno-Jiménez, J.E., Blanco-Donoso, L.M., Chico-Fernández, M., Belda Hofheinz, S., Moreno-Jiménez, B., Garrosa, E. (2021). The Job Demands and Resources Related to COVID-19 in Predicting Emotional Exhaustion and Secondary Traumatic Stress Among Health Professionals in Spain. Frontiers in Psychology, 12, 564036.
https://doi.org/10.3389/fpsyg.2021.564036
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Pagán-Torres, O.M., González-Rivera, J.A., & Rosario-Hernández, E. (2020). Reviewing the psychometric properties and factor structure of the Generalized Anxiety Disorder-7 (GAD-7) in a sample of Puerto Rican adults. International Journal of Recent Scientific Research, 11(1), 36885-36888.
Pagán-Torres, O. M., González-Rivera, J. A., & Rosario-Hernández, E. (2020). Psychometric Analysis and Factor Structure of the Spanish Version of the Eight-Item Patient Health Questionnaire in a General Sample of Puerto Rican Adults. Hispanic Journal of Behavioral Sciences, 42(3), 401–415. https://doi.org/10.1177/0739986320926524
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
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Baeriswyl, S., Krause, A, & Schwaninger, A. (2016). Emotional exhaustion and job satisfaction in airport security officers – work-familiy conflict as mediator in the Job Demands-Resources model. Frontiers in Psychology, 7, 663. https://doi.org/10.3389/fpsyg.2016.00663
Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265–269.
https://doi.org/10.1177/0963721411414534
Boudrias, J.-S., Desrumaux, P., Gaudreau, P., Nelson, K., Brunet, L., & Savoie, A. (2011). Modeling the experience of psychological health at work: The role of personal resources, social-organizational resources, and job demands. International Journal of Stress Management, 18(4), 372–395. https://doi.org/10.1037/a0025353
Cai H., Tu B., Ma J., Chen L., Fu L., Jiang Y., Zhuang Q. (2020). Psychological Impact and Coping Strategies of Frontline Medical Staff in Hunan Between January and March 2020 During the Outbreak of Coronavirus Disease 2019 (COVID 19) in Hubei, China. Medical Sciences Moni-tor, 26, e924171.
https://doi.org/10.12659/msm.924171
Cavanaugh, M.A., Boswell, W.R., Roehling, M.V., & Boudreau, J.W. (2000). An empirical examination of self-reported work stress among U.S. managers. Journal of Applied Psychology, 85(1), 65-74. https://psycnet.apa.org/doi/10.1037/0021-9010.85.1.65
Chin W.W. (2010) How to Write Up and Report PLS Analyses. In: Esposito Vinzi V., Chin W., Henseler J., Wang H. (eds.), Handbook of Partial Least Squares. Springer Handbooks of Computational Statistics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-32827-8_29
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study. Information Systems Research, 14(2), 189–217. https://doi.org/10.1287/isre.14.2.189.16018
De Boni R, Balanzá-Martínez V, Correa J, Azevedo T, Ballester P, Atienza-Carbonell B, Bastos F, & Kapczinski F. (2020). Depression, Anxiety, and Lifestyle Among Essential Workers: A Web Survey from Brazil and Spain During the COVID-19 Pandemic. Journal of Medical Internet Research, 22(20): e22835. http://dx.doi.org/10.2196/22835
De Carlo, A., Girardi, D., Falco, A., Dal Corso, & Di Sipio, A. (2019). When does work interfere with teachers’ private? An application of the Job Demands-Resources Model. Frontiers in Psychology, 10, 1121.
https://doi.org/10.3389/fpsyg.2019.01121
Demerouti, E. & Bakker, A.B. (2011). The Job Demands-Resources model: Challenges for future research. SA Journal of Industrial Psychology, 37(2), 1-9. https://doi.org/10.4102/sajip.v37i2.974
Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. University of Akron Press.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
Ghislieri, C., Molino, M., Dolce, V., Sanseverino, D., & Presutti, M. (2021). Work-family conflict during the Covid-19 pandemic: Teleworking of administrative and technical staff in healthcare. An Italian study. La Medicina del Lavoro, 15(112), 229-240.
https://doi.org/10.23749/mdl.v112i3.11227
Gilleen, J., Santaolalla, A., Valdearenas, L., Salice, C., Fusté, M. (2021). Impact of the COVID-19 pandemic on the mental health and well-being of UK healthcare workers. BJ Psych Open, 7(e88), 1-12. http://dx.doi.org/10.1192/bjo.2021.42
Goldberg, D.P., Gater. R., Satorius. N., Üstün, T.B., Piccinelli, M., Gureje, O., & Rutter, M. (1997). The validity of two versions of the GHQ in the WHO study of mental illness in general health care. Psychological Medicine, 27(1), 191-197. https://doi.org/10.1017/s0033291796004242
Goode, W.J. (1960). A theory of role strain. American Sociological Review, 25(4), 483-496. https://doi.org/10.2307/2092933
Greenhaus, J. H., & Beutell, N. J. (1985). Sources and conflict between work and family roles. The Academy of Manage-ment Review, 10(1), 76-88. https://doi.org/10.2307/258214
Grover, S.L., Teo, S.T.T., Pick, D., & Roche, M. (2017). Mindfulness as a personal resource to reduce work stress in the job demands-resources model. Stress & Health, 33(4), 426-436.
https://doi.org/10.1002/smi.2726
Hair, J., Hult, T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, Inc.
Henseler, J. & Sarstedt, M. (2013). Goodness-of-fit indices for partial least squares path modeling. Computational Statistics, 28(2), 565-580.
https://doi.org/10.1007/s00180-012-0317-1
Henseler, J., Ringle, C.M., & Sarstedt, M. (2015). A new criterion for assessment discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135.
https://doi.org/10.1007/s11747-014-0403-8
Judge, T. A., Locke, E. A., & Durham, C. C. (1997). The dispositional causes of job satisfaction: A core evaluations approach. Research in Organizational Behavior, 19, 151-188.
Kisely, S., Warren, N., McMahon, L., Dalais, C., Henry, I., & Siskind, D. (2020). Occurrence, prevention, and management of the psychological effects of emerging virus outbreaks on healthcare workers: Rapid review and meta-analysis. BMJ, 369, m1642. https://doi.org/10.1136/bmj.m1642
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1-10. https://doi.org/10.4018/ijec.2015100101
Kohn, M. L., & Schooler, C. (1982). Job conditions and personality: A longitudinal assessment of their reciprocal effects. American Journal of Sociology, 87(6), 1257-1286. https://doi.org/10.1086/227593
Kroenke, K., Spitzer, R.L., & Williams, J.B. (2001). The PHQ-9: Validity of a brief depression severity measure. Journal of General Internal Medicine, 16, 606-613. https://doi.org/10.1046/j.1525-1497.2001.016009606.x
Lai, S., Ruktanonchai, N.W., Zhou, L., Prosper, O., Luo, W., Floyd, J.R., Wesolowski, A., Santillana, M., Zhang, C., Du, X., Yu, H., Tatem, A.J. (2020). Effect of non-pharmaceutical interven-tions to contain COVID-19 in China. Nature, 585(7825), 410-413.
https://doi.org/10.1038/s41586-020-2293-x
Lan, F.-Y., Suharlim, C. Kales, S.N., & Yang, J. (2020). Association between SARS-CoV-2 infection, exposure risk and mental health among a cohort of essential retail workers in the USA. Occupational and Environmental Medicine, 78, 237-243. http://dx.doi.org/10.1136/oemed-2020-106774
Lepine, J. A., Podsakoff, N. P., & Lepine, M. A. (2005). A meta-analytic test of the challenge stressor-hindrance stressor framework: An explanation for incon-sistent relationships among stressors and performance. Academy of Manage-ment Journal, 48(5), 764-775.
https://doi.org/10.5465/AMJ.2005.18803921
Lin Toh, W., Meyer, D., Phillipou, A., Tan, E., Van Rheenen, T., Neill, E., Rossell, S. (2021). Mental health status of healthcare versus other essential workers in Australia amidst the COVID-19 pandemic: Initial results from the collate project. Psychiatry Research, 298, 113822.
https://doi.org/10.1016/j.psychres.2021.113822
MacKinnon, D.P., Krull, J.L., & Lockwood, C.M. (2000). Equivalence of the mediation, confounding and suppression effect. Prevention Science, 1, 173-181. https://doi.org/10.1023/A:1026595011371
Merton, R.K. & Merton, R.C. (1968). Social theory and social structure. NY, New York: Simon & Schuster.
Mohd Fauzi, M.F.; Mohd Yusoff, H.; Muhamad Robat, R.; Mat Saruan, N.A.; Ismail, K.I.; Mohd Haris, A.F. (2020). Doctors’ Mental Health in the Midst of COVID-19 Pandemic: The Roles of Work Demands and Recovery Experi-ences. International Journal of Environ-mental Research and Public Health, 17(19), 7340. https://doi.org/10.3390/ijerph17197340
Moreno-Jiménez, J.E., Blanco-Donoso, L.M., Chico-Fernández, M., Belda Hofheinz, S., Moreno-Jiménez, B., Garrosa, E. (2021). The Job Demands and Resources Related to COVID-19 in Predicting Emotional Exhaustion and Secondary Traumatic Stress Among Health Professionals in Spain. Frontiers in Psychology, 12, 564036.
https://doi.org/10.3389/fpsyg.2021.564036
Mrklas, K., Shalaby, R., Hrabok, M., Gusnowski, A., Vuong, W., Surood, S., Urichuk, L., Li, D., Li, X., Greenshaw, A., & Agyapong, V. (2020). Prevalence of perceived stress, anxiety, depression, and obsessive-compulsive symptoms in health care workers and other workers in Alberta during the COVID-19 pandemic: Cross-sectional survey. JMIR Mental Health, 7(9), e22408. https://mental.jmir.org/2020/9/e22408
Pagán-Torres, O.M., González-Rivera, J.A., & Rosario-Hernández, E. (2020). Reviewing the psychometric properties and factor structure of the Generalized Anxiety Disorder-7 (GAD-7) in a sample of Puerto Rican adults. International Journal of Recent Scientific Research, 11(1), 36885-36888.
Pagán-Torres, O. M., González-Rivera, J. A., & Rosario-Hernández, E. (2020). Psychometric Analysis and Factor Structure of the Spanish Version of the Eight-Item Patient Health Questionnaire in a General Sample of Puerto Rican Adults. Hispanic Journal of Behavioral Sciences, 42(3), 401–415. https://doi.org/10.1177/0739986320926524
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
Rigotti, T., De Cuyper, N., & Sekiguchi, T. (2020). The Corona Crisis: What Can We Learn from Earlier Studies in Applied Psychology? Applied Psychology: An International Review, 69(3), 1-6. https://doi.org/10.1111/apps.12265
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How to Cite
The impact of COVID-19 work demands on work-family conflict and psychological well-being among essential non-healthcare workers. (2022). Puerto Rican Journal of Psychology, 32(2), 220-236. https://www.repsasppr.net/index.php/reps/article/view/691
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How to Cite
The impact of COVID-19 work demands on work-family conflict and psychological well-being among essential non-healthcare workers. (2022). Puerto Rican Journal of Psychology, 32(2), 220-236. https://www.repsasppr.net/index.php/reps/article/view/691
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